When it comes to transparency and communication, we want you to be informed about every aspect of your child’s care.
At Harmony we take the time to provide consistent, up-to-date and relevant information about your child’s progress and wellbeing.
And we are always open to your suggestions and questions along the way.
To learn more about our centres and see if they’re the right fit for you and your family, request a copy of our parent handbook today.
How long do I have to decide if I would like to accept a position?
When a position is available the Enrolment Officer will email you an enrolment pack to complete. You will have 48 hours to complete and return your enrolment pack with supporting documentation. If we do not hear from you within this time we will follow up with a phone call however if we are not able to contact you, the hold on your position will be removed.
What will I need to provide in order to secure my enrolment?
Enclosed in your enrolment pack you will find all the information you need to start your journey with Harmony. It includes key information about our fee schedule, childcare benefits/rebates and method of payment. There are several important documents in this pack that we ask you to complete and return to confirm your enrolment including:
- Enrolment Form
- All About Me
- Ezidebit Form
- Copy of Birth Certificate
- Copy of Immunisation History Statement from ACIR
- Confirmation of child’s Centrelink CRN
- Copy of parents driver’s license
- Action plan for asthma, anaphylaxis and/or allergic reaction if applicable
We understand that gathering all of this information can be difficult and so recommend that families have these documents ready well ahead of time to ensure the 48 hour time frame from offering is met.
Is there a minimum number of days required for enrolment?
Yes, we recommend a minimum of 2 days as we believe your child will benefit from building strong trusting relationships with their educators and peers and settle in more quickly the more frequently they attend.
Am I able to claim the Government rebates if I enrol with Harmony ELJ?
Yes, to aid in the payment of childcare fees, the Department of Human Services has provided access to Child Care Subsidy (CCS) for eligible families. Parents, please note it is your responsibility to apply for the CCS with the Family Assistance Office on 136 150. Once CCS is approved, you will need to provide the Centre with your Customer Reference Number (CRN) and date of birth (DOB) along with your child’s CRN and DOB so a formal enrolment can be made. Your subsidy will then be subtracted from the full fees owing, leaving a gap fee which is the amount families pay to the Centre, meaning less out of pocket expense.