FAQs - Harmony Early Education

Frequently asked questions

General information

We’re open 52 weeks of the year, Monday to Friday, from 6.30am to 6:30pm. We are only closed on public holidays.

Yes you’re more than welcome to book a tour at any one of our centres. We can arrange tours at no charge, however all enrolment documents must be returned and parents must stay on the premises.

Yes, we recommend a minimum of two days care. We believe your child will benefit from building strong trusting relationships with their educators and peers and settle in more quickly the more frequently they attend.

Your child will only need a spare change of clothing and a water bottle. We supply all meals, nappies, sunhat and bedding. For families who have littles ones in the nursery please bring bottles and formula/breast milk and if a comforter, such as pacifiers, blanket or soft toys, is required please feel free to bring this along too.

If you’d like to speak to an educator about enrolling your child at a Harmony centre you can get in touch below at any time.

Frequently asked questions

Fees & Childcare Subsidy

Yes we are! To aid in the payment of childcare fees, the Department of Human Services has provided access to Child Care Subsidy (CCS) for eligible families. Parents, please note it is your responsibility to apply for these schemes with the Family Assistance Office on 136 150. Once CCS is approved, you will need to provide the Centre with your Customer Reference Number (CRN) and date of birth (DOB) along with your child’s CRN and DOB so a formal enrolment can be made. Your benefit/rebate will then be subtracted from the full fees owing, leaving a gap fee which is the amount families pay to the Centre, meaning less out of pocket expense.

For further information: www.humanservices.gov.au/customer/subjects/assistance-child-care-fees

Fees are payable on the Friday of your child’s first week of care via Debit Success. Fees are payable one week in advance, so in your child’s first week of care, two weeks fees will be debited.

Secure a place for your child. Start Enrolment

Early education, beautifully composed.

A letter from the Harmony Founders; Chris & Gabrielle.

Dear families,

As the proud founders of Harmony Early Education, we often reflect on the journey that began in 2017 and are filled with gratitude and pride for the community we have collectively nurtured.

Our story began 20 years ago with our own children. As devoted parents, we sought an early education option that truly reflected our values—thoughtfully curated learning, beautiful environments, and an unwavering commitment to each child’s unique needs. Every parent understands the desire for a place that truly cares for their children, while also igniting their curiosity, nurturing their growth, and celebrating their individuality. With this vision in mind, we founded Harmony.

We understand the trust you place in us when you choose to leave your child in our care. It is an immense privilege and responsibility to be an extension of a child’s family. At Harmony, we provide an elevated early learning experience for children aged 0-5 years, grounded in proven educational philosophy and evidence-based design.

Every detail, from our carefully curated environments to our holistic early learning approach, is crafted with purpose, attention, and love. Masterfully constructed from the inside out, our exceptionally high standards shape each experience, bringing a quiet confidence and sense of calm to the years that define early childhood.

As a family-founded and privately-owned company, inspired by children and driven by creativity, we are committed to continually improving—to do better, be better, and expect better. Finely tuned to the wants and needs of children, we have created an environment that encourages freedom to challenge and explore, constantly reimagining and redefining the expectations of early learning and childhood development.

Alongside the Harmony team, we are devoted child advocates and experts with a vision excited by innovation and admired by our peers. Standing beside families, we consider it a privilege to offer support and encouragement as their children embark on their educational journey.

We are dedicated to ensuring the Harmony experience is exceptional in every way, and we pursue it with everything we have.

Warmest wishes,

How can we help?

What are your opening hours?

Can I organise a tour of the centre before commencing care?

Do you have a minimum number of days my child has to attend?

What do I need to bring on my child’s first day?

Are you Child Care Subsidy approved?

When are my fees due?