The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
- Information you provide us when you purchase goods or services including your name, address and contact details.
- Information derived from communications between you and us.
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself e.g. when you request information or when you send us email.
In some circumstances we may ask for personal information that is sensitive. This may include information such as your child’s racial or ethnic origin or any cultural or religious requirements (for example, for staff to use in educational programs). We are also required by law to collect and hold details of your child’s dietary requirements, medical conditions, immunisation history and additional needs. We collect this information as it is required by law and/or reasonably necessary for ensuring the well-being, protection, and development of children in our care.
- If you apply for a position with us, we may collect your health information, medical history, information about national origin or immigration status, or optional demographic information such as race (or ATSI status).
- To gain access to some of our Centres we may collect biometric information such as your fingerprints.
We will only collect your sensitive information with your consent and will ensure that it is stored securely.
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at and edit or opt-out your Google Display Network ads’ preferences at.
We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future.
How we use your information
- To establish and maintain your relationship as a client of Harmony Early Learning Journey.
- To provide the services you have requested from Harmony Early Learning Journey.
- To administer and manage those services.
- To answer your enquiry
- For emailing news about services you have shown interest in or new services.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Harmony Early Learning Journey that you would prefer not to receive, please contact us and we will remove your name from our mailing list.
Access to your personal information
In most cases you can gain access to the personal information that Harmony Early Learning Journey holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Harmony Early Learning Journey will take reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. However, the Internet is not always a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorised access or use of that information.
PO Box 638
Paradise Point, QLD
For more information about privacy in general, you can visit the Australian Information Commissioner’s website at www.oaic.gov.au.